Furniture.mu
Redefining your comfort in a more convenient way.
Furniture.mu is a marketplace where one can get an enormous variety of furniture ranges. The products listed were of premium quality and according to updated market trends.
INDUSTRY
Ecommerce
COUNTRY
Mauritius
IMPLEMENTATION
2021 - Present
About Furniture.mu
Furniture.mu is a successful online furniture outlet enterprise and is the no.1 furniture manufacturer company in the US, working significantly for 65+ years.
The vision this outlet carries is with an approach of delivering comfort to the doorsteps of customers. To make people easily access a vibrant range of furniture at one place with 6,000 retail partners. Though with more than 800 home stores this outlet is dominating the furniture market.
Benefits of Furniture.mu
- Smooth e-furniture purchase
- Easy to track inventory
- Can record all the transactions
- Reviewing consumers complaint
- Have surveillance on the inventory delivery
- Control product damage
- Timely actions on consumers complaint
- Inquiry availability
Project Approach
Furniture.mu is developed to have a smooth furniture delivery system. Along with that, customers get complaint solutions easily.
- To ensure delivery procedure go through smoothly ensuring no product damage:
- Tracking products right from the warehouse to the customer's location
- Ensuring delivery boy availability and tracing his location for the product security
- On-spot product check to ensure product condition
- To provide the best furniture delivery services.
- Database management of both the panels, the delivery, and complaint ensuring coordination.
- To keep a check on malpractice with strict surveillance factors and live tracking.
Challenges
To assure the quality of the furniture delivered we have developed a system where we faced some hindrances:
- Location tracing issues
- Listing warehouse stock
- Image updation on app
- Bugs in adding differentiated functionality
- Database management
- Coordinating delivery and complaint panel
Client Testimonial
Alex Barthet, The Barthet Firm
TheLienZone
"Great communication and great work. Very happy and will use him and his team again on the next project. Very responsive, very accommodating, great overall experience. I would highly recommend."
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