Do you know, 80% of companies have claimed that integrating live chat has scaled up their revenue, sales, and customer loyalty? Thus, integrating one into your store would also help you. If you are looking for the best live chat tools to integrate into your store then you are at the right place. Here we have mentioned the top 5 such tools that will help you provide robust live chat on your store. Let’s have a look at all the tools- Live Chat (4.6/5⭐, 17 Reviews) eDesk (5/5⭐, 1 Review) Softomars Whatsapp Contact & Share (5/5⭐, 4 Reviews) Sparsh Technologies Whatsapp Chat (5/5⭐, 6 Reviews) Meetanshi Facebook Chat (5/5⭐, 2 Reviews) Live Chat (4.6/5⭐, 17 Reviews) Live Chat provides a modern-style window that enhances the appearance of your store. This extension allows you to provide robust customer support in your store and scale up the customer experience. The Live Chat extension can be equipped on any of the pages including your checkout page. Features A proactive chat invitation feature that allows your agents to send personalized messages to customers even if they have not shared a message with you. It comes with tracking information that informs your customer support agents about what products are in the cart of a customer while they are talking with them. Allows your agents to send canned responses. Pricing Starter- $24/Month/Agent Billed monthly. Team- $49/Month/Agent Billed monthly Business- $69/Month/Agent Billed monthly View Page Check Pricing eDesk (5/5⭐, 1 Review) Integrated with more than 250 ecommerce stores, it helps you to pull data that solves a problem. eDesk automatically matches incoming queries with related information such as previous conversations, order history, return history, and more. Features Provides a centralized inbox for every customer support channel. Has a real-time dynamic dashboard. eDesk comes with a store-focused SLA management system. Comes with a built-in automated responder. Pricing 30 Tickets/Month- Free 400 Tickets/Month- $179/Month 1000 Tickets/Month- $369/Month 2500 Tickets/Month- $639/Month 5000 Tickets/Month- $1189/Month View Page View Pricing Softomars Whatsapp Contact & Share (5/5⭐, 4 Reviews) This app can be easily integrated with WhatsApp and allows you to provide better customer support. Through this app, you get a real-time chat feature that allows you to quickly solve your customer queries. Features You can showcase the “Contact WhatsApp” button on every page of your store. Allows you to upload an image for each contact added. Through this app, you can custom-set a title and button name for the live chat tool. Pricing Free to use Visit Page Sparsh Technologies Whatsapp Chat (5/5⭐, 6 Reviews) An app that can only connect with Whatsapp and is used for instant communication. Moreover, you can enable and disable this from the back end at any time you want. Features Allows you to set any image on the display button. The app is easy to install and configure. Admin can change default Whatsapp number and push notification at any time they want. Allows WhatsApp calling. Pricing Free View Store Meetanshi Facebook Chat (5/5⭐, 2 Reviews) If you are looking to provide live chat support only on Facebook then this tool can be a perfect match for you. Your agents can directly solve the queries of the customers through Facebook Messenger Features Admin can place an order through the chat with the consent of the customer. Comes with easy installation, all you need to do is add the page Id on the Chat Messenger. You can even set custom messages for Login and Logout pages Pricing Free. Visit Page Conclusion Now, in the end, we hope that through this post you were able to gain the best live chat app for your Adobe Commerce store. In this post, you would gain complete knowledge of the features and pricing of each app. However, if you are looking for a company that provides solutions related to Adobe Commerce, then you should check out Appic Softwares. We have an experienced team of Adobe Commerce developers that can help you build a mobile app and website. Furthermore, we can also help you with integration or create a customized live chat solution for you. We can even integrate ChatGpt in your store which allows you to provide solutions to customer queries. So, what are you waiting for? Contact Us Now!
Here is the complete guide! Doesn't your Magento platform manage the current product enough? Do you need a scalable platform for your E-Commerce needs? Magento is the perfect option for you here....... Migration is often considered a tricky task and if not done right can have an adverse effect on the site as a whole. Emerging technologies have made it possible for a website migration to be carried out in a manner in which site traffic does not go down. The most complex form of migration is that of sites with a lot of details, e.g. eCommerce sites. The migration of a WordPress website to a Magento application requires a large number of procedures. Team Appic has interacted on a number of WordPress to Magento migrations and we assembled an innovative step-by-step migration method that covers all facets to prevent unwanted journeys. Below are the basic measures for transferring WordPress websites to a Magento's framework: Install and configure the server Magento's Setup. Login to the admin panel of the WordPress website and create the same user roles in the Magento backend. Layout the interface and extra Magento's functionality as per consumer need, such as scan, product display, shopping cart, etc. Creating articles & blogs on Magento's platform and manually importing material from the current WordPress website. Create Header, Menu, Logo, Slider & Footer manually. Products Export – We will export the products along with their description, categories, size/quantity, and price into an excel by logging in to the backend of the WordPress website and the excel sheet will be converted into Magento format. We will import WordPress photos of the items and the same will be imported into the Magento folder layout. Both the excel sheet and images will be uploaded by logging in to the backend and FTP respectively. OR We will switch bulk goods and their information (categories, orders) using the export plug-in for commodities. Configure the shipping method and shipping fee manually. Integration of Payment method and payment gateway as per customer requirement. All the additional features like newsletter subscription, inquiry form, live chat, social streams, etc available in WordPress can also be adopted in Magento. Magento functionality such as Brand filtering and robust search tools may also be introduced to the website as requested by the consumer. Testing on both design and functionality in the Magento website. And the WordPress to Magento migration cycle is completed! If you have any queries feel free to contact Appic Softwares.