Furniture.mu is a marketplace where one can get an enormous variety of furniture ranges. The products listed were of premium quality and according to updated market trends.
Furniture.mu is a successful online furniture outlet enterprise and is the no.1 furniture manufacturer company in the US, working significantly for 65+ years.
The vision this outlet carries is with an approach of delivering comfort to the doorsteps of customers. To make people easily access a vibrant range of furniture at one place with 6,000 retail partners. Though with more than 800 home stores this outlet is dominating the furniture market.
Furniture.mu is developed to have a smooth furniture delivery system. Along with that, customers get complaint solutions easily.
To ensure delivery procedure go through smoothly ensuring no product damage
On-spot product check to ensure product condition
To provide the best furniture delivery services
Database management of both the panels, the delivery, and complaint ensuring coordination.
To keep a check on malpractice with the strict surveillance factors and live tracking.
To assure the quality of the furniture delivered we have developed a system where we faced some hindrances
We have worked on furniture.mu web panels; delivery and complaint. Other than the web we delivered them a fluent application that leverages various services.
Research on how to make the system simpler and each step traceable. Initiated with documenting all the alternatives and expected course of solutions. Simplified and generated a workflow to ensure the delivery is convenient.
Strategizing the workflow of delivery and working on the complaint panel. To make the app more productive and helpful added simplified features.
Collaborating all the efforts towards one objective to make a product that delivers cost management benefits to the client.
The web panel; delivery is for ensuring the delivery procedure goes smoothly fetching all the requirements
The web panel; the complaint was developed to register customers' complaints and avail them of the service in a defined period.
To combat the problems in delivery and complaints our team of researchers put in efforts to find out the simplest possible solution for the customer and trader.
Working on the tech-stacks which will efficiently provide standardized web panels and a native mobile app.
With our motive to develop a systematic delivery procedure and tracking at every point to ensure adequate product delivery. Developing web panels and applications was not an easy task but with the support of our dedicated developers, we have combatted all the challenges which acted as a hindrance in our way.
Our project results were satisfying for both our clients and customers. It resulted in fewer customer complaints and smooth business functioning.
Furniture.mu a well-developed e-furniture purchase platform. It was facing issues in delivery and in registering accurate customer complaints; so what we have helped them into:
With our innovative market solutions and problem-solving techniques, we provide you with the best IT solutions to robust your business in the market.