Top 9 Best Many Chat Alternatives and Competitors In 2023
Did you know that by 2026, the market for chatbots is expected to grow to a remarkable $10.5 billion? Given the industry’s explosive expansion, it makes sense that firms are actively looking for ManyChat alternatives in 2023.
We’ll be your guide as you examine the top 9 ManyChat alternatives and rivals that are revolutionizing the chatbot market in this blog. We have the ideal chatbot solutions for you, whether you’re searching for more advanced capabilities, simple integration possibilities, or improved user experiences.
So let’s explore these intriguing alternatives together and learn more about the potential of conversational marketing.
Let the investigation into chatbots begin!
1) Birdeye
ManyChat alternative- Brideye
Rating: ⭐4.8/5
Price: Individual
Are you prepared to transform how you connect with customers? Introducing Birdeye, the all-in-one customer experience platform, which is coming to up your chat game. Birdeye, a ManyChat substitute, offers a number of distinctive core features that are intended to improve your chatbot and chat experience.
Features
- Intelligent chatbots from Birdeye let you interact with customers around-the-clock while providing quick responses and customized conversations.
- Multi-Channel Messaging: Connect with your audience in an effortless manner using a variety of channels, like websites, Facebook Messenger, Google Business Messages, and more.
- Review Generation: Utilize Birdeye’s review generation features to transform your chat encounters into insightful comments.
- Live Chat Support: Gives you the ability to manage difficult questions in real time while offering an excellent customer experience.
- Automated Surveys: Use automated surveys sent over chat to gain knowledge about client satisfaction and pinpoint areas that need improvement.
2) Tidio
ManyChat alternative- Tido
Rating: ⭐4.7/5
Pricing: Free; premium subscriptions begin at $25 per month; seven-day trial
Introducing Tidio, the AI-powered chat platform that will transform your customer support experience. Tidio is a game-changer in the realm of chatbots and live chat assistance, with a remarkable track record of using AI to solve up to 70% of client problems.
Features
- AI-Powered Chatbots: Tidio’s smart chatbots are ready around-the-clock to respond to your consumers’ questions.
- Need a personal touch in a live chat? With Tidio’s live chat help, you can offer immediate assistance.
- Messaging across various platforms: Effortlessly interact with your audience on websites, Facebook Messenger, WhatsApp, and other platforms.
- Automated responses: allow you to instantly react to frequently asked questions, saving you time and effort.
- Visitor tracking might help you better understand your clients and personalize your responses.
3) Gorgias
ManyChat alternative- Gorgais
Rating: ⭐4.6/5
Pricing: Plans start at $50 per month.
More than 12,416 brands throughout the world rely on the formidable customer service platform Gorgias. Customer service with Gorgias reaches new levels of excellence and efficiency. Let’s examine its distinctive main attributes:
Features
- AI-Driven Chatbots: Gorgias’ intelligent chatbots provide prompt and customized responses, handling client inquiries around-the-clock.
- Connect with your consumers over a variety of platforms, including Facebook Messenger, WhatsApp, your website, and more, to provide a consistent customer experience.
- Automated workflows can handle repetitive activities and streamline your customer support processes, freeing up critical time for your staff.
- Order and Returns Management: Manage order-related questions and returns with ease, improving the experience after the sale.
- Customer insights: Gives you access to insightful data about your clients, enabling proactive assistance and tailored engagements.
(4) Intercom
ManyChat alternative -Intercom
Rating: ⭐4.5/5
Pricing: 14-day trial; monthly plans begin at $74
Have you encountered Fin, the revolutionary AI bot from Intercom? For companies looking for top-notch customer involvement, Intercom offers a compelling ManyChat substitute with a remarkable track record of promptly addressing 50% of support inquiries.
Features
- AI-Powered Chatbot: Fin from Intercom is a ground-breaking AI bot that quickly responds to client inquiries, giving prompt and accurate answers while optimizing your support process.
- Live Chat: Interact in real-time with your audience on many platforms, such as websites, mobile apps, and social media.
- Automated Workflows: Save time by automating routine processes and workflows so that your team may concentrate on more important projects.
- Reach the appropriate customers at the appropriate moment with customized, targeted messaging.
- Gaining useful knowledge about customer behavior, preferences, and interactions can help you make data-driven decisions and improve the customer experience.
5) A LiveChat
ManyChat substitute – LiveChat
Rating: ⭐4.5/5
Pricing: Plans start at $20 per agent per month, and there is a 14-day trial period.
Are you looking to raise your customer service game and increase sales? Introducing LiveChat, the clever customer care platform that offers individualized experiences and expertly generates cash. LiveChat, a fantastic ManyChat substitute, is made to maximize your chats’ potential for earning money.
Features
- Personalized Customer Experiences: Engage with your consumers one-on-one, providing individualized help and forging lasting connections that encourage repeat business.
- clever Chat Upsells: Use LiveChat’s clever upselling features to turn chats into sales opportunities. This will generate 50% more leads, 5x higher conversion rates, and a staggering 16x greater average revenue per user.
- Integrates with a variety of platforms, including websites, social media, mobile apps, and more.
- AI and automation With chatbots powered by AI, you can automate repetitive processes and streamline your workflow.
- Real-time analytics: With real-time analytics, you can learn important things about client behavior and chat performance.
6) Chatfuel
Many alternatives – Chatfuel
Rating: ⭐4.5/5
Pricing: Free; Pro plan-$15/month, Premium- $199/month
Introducing Chatfuel, a premier chatbot platform that is dependable, secure, and backed by top-notch service. Let’s examine Chat Fuel’s distinctive main attributes:
Features
- You’re never alone on your chatbot adventure with Chatfuel because its devoted support team is on hand around-the-clock to help.
- Unbeatable dependability: Chatfuel has an amazing uptime of 99.99% and industry-leading dependability.
- Your privacy is important, and Chatfuel takes GDPR compliance very seriously. They take great pride in their compliance with GDPR, which guarantees the greatest degree of data protection for you and your clients.
- Easy Chatbot Building: Chatfuel’s user-friendly UI makes creating chatbots simple, regardless of your level of expertise. Without knowing any code, you may create effective and interesting chatbot experiences.
- Seamless Multichannel Integration: Chatfuel supports a number of platforms, including Instagram, Messenger, and WhatsApp, enabling you to connect with clients on their chosen channels.
7) Freshchat
ManyChat alternative- FreshChat
Rating: ⭐4.4/5
Pricing: Free with a 21-day trial, premium plans start at $15 per agent each month.
Freshchat users have claimed a 30% reduction in overall support expenses, an 80% reduction in resolution times, a 3x boost in agent productivity, and a 40% increase in chat-driven income. Here are a few of its primary characteristics:
Features
- Support for many communication channels: Freshchat interacts with online chat, social media, and messaging apps with ease.
- Intelligent chatbots that can handle common questions and streamline your support process can save you time.
- Team Collaboration: Use internal notes and tags to collaborate with your team in real time so that issues may be resolved quickly.
- In-depth analytics: Improve your support strategy by learning more about customer interactions, agent effectiveness, and customer happiness.
- Proactive campaigns: Increase engagement with tailored messages and focused advertising to increase sales and customer loyalty.
- Integrations: Connect your preferred tools, such as CRM systems, e-commerce platforms, and others, without any hassle.
8) Zendesk Support Suite
ManyChat substitute: Zendesk
Rating: ⭐4.3/5
Pricing: Plans begin at $19 per month, with a 14-day free trial.
Searching for a superior ManyChat substitute for handling customer support? Meet Zendesk Assistance Suite, a complete platform for customer care that gives you all the tools you need to deliver outstanding assistance and forge enduring connections with your clients.
Features
- Manage client inquiries and support requests from numerous channels on a single, consolidated platform with a unified ticketing system.
- Chatbots enabled by AI can automate repetitive chores and offer prompt responses.
- Support through several channels: Connect with clients using their chosen methods, such as social media, chat, email, and phone.
- Create and distribute a thorough knowledge base to enable clients to locate solutions on their own.
- Reporting and Analytics: With thorough reporting and analytics, you may learn important things about how well your service is performing.
- Self-Service choices: To encourage customer empowerment, provide customers with self-service choices such as help centers and forums.
9) Olark
ManyChat alternative – Olark
Rating: ⭐4.3/5
Pricing: Starts at $29 per seat per month; two-week trial
Welcome to Olark, a market-leading chat platform that has been enabling genuine discussions for more than ten years! Olark has established itself as the go-to option for more than 40,000 customers globally thanks to its remarkable track record of winning 5 Stevie Awards for customer service and its widespread presence in over 170 nations.
Features
- Real-time chat: Have live conversations with website users and offer immediate assistance.
- Customizable Chatbox: For a smooth user experience, match the chatbox to the appearance and feel of your business.
- Teamwork: Work together with your group to efficiently and effectively respond to consumer inquiries.
- Automated Messages: Program automated messages to welcome guests and direct them as they travel.
- Detailed Reporting: Use thorough reporting and analytics to learn important details about client interactions.
- Integrate Olark with your preferred tools without difficulty to speed up your productivity.
Conclusion
In the end, here are the top 9 ManyChat alternatives and competitors to advance your client service in 2023! These platforms each offer distinctive features and functionalities to meet your particular requirements.
if you are planning to create a chatbot, then Appic Softwares can help you with it.
So, what are you waiting for?
