On May 18, 1995, Wells Fargo American Bank was the first bank to offer internet banking. This was the first time a real bank moved its services online. Since then, almost 27 years have passed, and now about 2.5 billion people all over the world use online banking. In the fintech businesses, there is a big need for mobile banking development. If you want to learn more about the topic and process, you’ve come to the right place. Here, you can find everything you need to know. We will talk about everything, from what mobile banking apps are and how to get one to how to use one.
List of What’s Inside
- How does mobile banking work?
- Information about the market for the mobile banking app
- How important mobile banking apps are in today’s digital world
- Taking a look at the different kinds of mobile banking apps
- Current Trends in Mobile Banking: A Look at the Future of Financial Services
- Why mobile banking apps are good for business
- From money transfers to budgeting tools, we look at the most important parts of mobile banking apps.
- Do you have an idea for a banking app and want to find someone to help you make it?
- Understanding How Mobile Banking Apps Are Made: From the Idea to the Launch
- What Technology You Need to Make a Banking App
- Looking for a business that makes financial apps?
- The top five problems with making mobile banking apps
- How much it costs to make a mobile banking app
- How AI is Changing the World of Banking?
- How can AI be used in banking applications?
- How can Appic Softwares help you make a better mobile app?
- Last Things to Remember, to Choose the Best!
- Question That Gets Asked Often
How does mobile banking work?
Mobile banking is a condensed version of all the banking services that you can do on your phone. It is done through a mobile banking app. The user must get the app from the app shop. When a user creates a profile on this platform, they can do many things, such as move funds, check passbook/account balances, book tickets, make payments, and much more.
The two most important things to have are a smartphone with a mobile banking app and a stable internet connection.
It lets the customer do banking deals at any time and from anywhere.
The sms request is another way for customers to get the information they need.
The mobile banking app also sends push alerts about updates, deals, and discounts.
Information about the market for the mobile banking app
The 2023 mobile banking apps say that there are about 5.22 billion unique mobile users around the world. Bank of America is still the industry leader with around 30 million mobile app users. In 2020, payments made through the mobile app were worth about $503 billion, and this number keeps going up. So, making a mobile banking app can be a good way for banks to make money.
How important mobile banking apps are in today’s digital world
During the pandemic, when people had to send money to each other without touching or talking to each other, mobile banking apps became very popular. But the people who make mobile banking apps have to put in a lot of work to make sure they have all the services a customer needs from a bank. Talking about mobile banking apps connects customers and banks so that customers can get the services they want right at their hands. Here are some of the things that a person can get out of it.
- Immediately do business
One of the good things about the online banking app is that it lets you do this. If you go to a bank branch, you can’t do the deal outside of bank hours. Using a mobile app, you can send the money right away, no matter what time it is or if it is a bank holiday.
- 24×7 Banking Services
This is another great thing about having the app on your phone. As a buyer, you might want to move or need to move at any time. But it’s not easy to do at any time through the bank. Here, internet service is very important. A bank holiday is no reason to wait, stand in line, or put off an important business. You can send or get the money from any place and at any time. Because of this, the word “all time banking” can also be used to describe it.
- The mobile banking app now has better security.
Face ID, fingerprint sensors, different PINs, and multi-factor authentication are some of the ways that these apps improve security. If your phone gets lost or stolen, this will make the bank safer from thieves. The bank also gives you the option to turn off the app from afar. Some even let you share your location so you can find out where the crooks are.
- All the bank services are available
Almost every banking service you can think of is available through the mobile banking app. You also don’t have to go to the bank store, which is a plus. For example, you can make payments, pay bills, get your bank statements, transfer money, and start FD in seconds. This cuts down on the time you have to wait and gives you work right away.
- breaks down the barriers of language
Now, the problem is that the app is hard to understand in the languages that are offered. So this problem is also fixed in the mobile apps. Banking apps are available in various languages to help people who have trouble with the language. This makes it easier to use the app than if you had to deal with more misunderstanding.
- Better Handling of the Money
You can keep track of your money with the help of mobile banking. You can also look at the costs and spending to avoid spending money you don’t need to. This can be a part of how you plan your spending. This will also help you learn how to handle your money better and save more money.
- Helping out more
If a customer has trouble with the application, banks also have customer service departments that can help them. Customers who call, chat, or send texts with questions are answered by the support team. You can also get help from them if someone tries to use your debit card to do something bad. The bank can block your debit card online.
Taking a look at the different kinds of mobile banking apps
There are different banking apps that people use for different things. Here are some of the most popular kinds of them.
- Apps for mobile banking
These are the apps that let users check all the information they need to check about their bank accounts. For example, they could check their account balances, see their transaction records, pay bills, and do a lot more from their phones or tablets.
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- Apps for investing
The word “investment” is in the name, so the apps can be used for any kind of investment. Users can buy and sell stocks, mutual funds, and other types of investments right from their phones.
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- Apps for digital wallets
These apps are very popular among users right now because they make it easy to pay anywhere. Users can put their credit or bank cards on their phones and use them to buy things online or in stores.
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- Apps for money
It includes everything that has to do with money, such as debts, loans, money investments, capital markets, and many other things. It also has loan-lending apps that customers can use to apply for and get loans right from their phones. In order to get a loan, you have to fill out a lot of paperwork and fill out a lot of forms.
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- Apps for managing money
It is also a type of app for managing your own money. This lets users take care of their money, keep track of what they spend, and make better financial decisions. With these tools, users can link all of their bank accounts, credit cards, and other financial accounts in one place. It also has tools and features like planning, putting expenses into categories, and keeping track of investments.
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- All-in-one banking apps that are super
These kinds of apps focus on the different kinds of services that are available on the same platform. For example, you could make a banking “super app” that lets you pay bills and use all of the bank’s services, like shopping, right from the app.
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Current Trends in Mobile Banking: A Look at the Future of Financial Services
There have been a number of changes to mobile banking app trends, which are mentioned below:
Instead of giving users a few features that can help them with banking, you should give them all the features that can replace a trip to the bank office.
Voice payments: Since voice search is becoming more and more common, this feature can be made better for payments.
Chatbots: Instead of calling the call center, most people think they can just talk to the bots to solve the problem.
Improved security: In banking apps, like Face Id, which is becoming more popular in this niche, you must offer safe 2-way authentication and security mechanisms.
Integration with mobile payment tools: Using the covid as an example, everyone wants to send money without touching it. Here comes the function that lets you do that with a scanner.
Product for more experienced users: Because banking apps are so popular, banks can offer a lot more customization and a wide range of navigation and control options.
Integration with the third party: If a client uses a partner’s service, you can give them a flexible system of discounts.
Why mobile banking apps are good for business
Your business will go to great heights if you have a well-made app. Below, we’ll talk about some of them:
Strengthen the brand: It’s clear that if you’re putting out a mobile banking app, it means that your bank has a good reputation in the market.
Increasing customer value is all about people talking to each other on a personal level. This means that every time they use the app, they can feel important and important.
Fast feedback: It’s clear that if the bank is well-known or has a lot of customers, it can’t take care of each one individually. By giving the customer the application, you can help give them the same experience.
Adding more ways to communicate: Mobile apps make it easy for users to do business with you, which automatically boosts your profit.
From money transfers to budgeting tools, we look at the most important parts of mobile banking apps.
1. Features of the Mobile Banking App for the MVP
The following kinds of features can be added to the mobile banking app’s MVP development:
|Requests for new cards, either online or in person||This choice lets the user do everything online that can be done with a physical card.|
|Transaction history||With the help of transaction history information, you can keep track of all your expenses and keep a record of them.|
|Touch and face id||Touch and face id is good for security because no one else can get to the information.|
|Support 24*7||If you use the mobile app, you can do the deal at any time of day.|
|Data encryptions||The information that was shared or the background of the transaction is encrypted and safe, so no one else can see it.|
|Expenses dashboard||With the help of this function, you can also keep track of your expenses. You can add or set a minimum number that will send you a reminder.|
|Check account balances||This function lets the user check the balance of their bank account every day or whenever they need to.|
|Cashbacks||The app can also give you exciting cashbacks in the form of coupons or money. These are new things that have been added to some apps to get more people to use them.|
|Integration with the wallet app||You can also connect the app to apps like Wallet, where you can add money and pay instantly by scanning the unique code or registered number of the receiver.|
The most important thing about all of them is that the service is available 24 hours a day, 7 days a week, and from anywhere. And if people don’t have the option to give access at any time, you will lose this fight for sure.
2. Features of a Full-Fledged Product
So, when the main application is being made, these features will be added to the product along with the MVP feature.
|QR code scanner||This lets users scan a QR code given to them by someone else or for an easy exchange.|
|Gamification, rewards||Gamification and awards are features that make apps more like games so that users don’t get bored and find it easy to get to the things they need. There are also a lot of rewards for finishing a level. If you have made 10 purchases, the bank will give you cash back.|
|Recurring payments||This feature lets you set up automatic payments for a certain job. You can also let the app figure out how much the average payment should be. Like normal recharging, paying the electric bill, etc.|
|ATM and bank branch locations||Add maps to the app that show where ATMs and bank offices are so that anyone can find them quickly when they need them.|
|Near-Field Interaction (NFC)||With this relatively new method, banks can now use a user’s smartphone to make cashless purchases. The ITS OS also needs the client’s fingerprint to prove that the transaction is real;|
|Internet Transactions||You can use reliable payment processors like PayPal or Stripe to make online payments using the mobile payment system. This is possible through the smartphone platforms of most banks.|
Do you have an idea for a banking app and want to find someone to help you make it?
Understanding How Mobile Banking Apps Are Made: From the Idea to the Launch
Step 1: Find out
Start the app process with market study. There are some questions whose answers can be gathered so that statistics can be gathered.
- Who are you trying to reach?
- Which banking apps are popular in the area, and what makes them different?
- Who are the other people?
- What do people really want from their banking apps?
- You need to pay close attention to the culture, mindset, and habits of the users. For example, we are making an application for a certain area or country, and about 70% of the people there use credit cards. You don’t have to think of this feature to put in the application; it has to be there.
Step 2: Set up the base of security
This step is how mobile banking apps are made different from each other. You have to be aware that you are working with sensitive user info. Because of this, you should be very careful about all the security grounds before you start development.
Safe password: After the passwords have been hashed, they should be saved in the database.
Auto Logout: If the user hasn’t done anything for a certain amount of time, say 15 minutes, they should be automatically logged out of the program from both the front end and the back end.
Data privacy: The people who make a banking app shouldn’t be able to see the tokens, passwords, and other private information that users enter. So all the information should be kept in one spot.
Security certificates: If you’re making a web application, make sure you have an SSL certificate, and if you’re making a mobile app, use SSL pinning. It makes sure that the information between the computer and the web server is private and safe.
Secure Authentication: You have to set up security, like a fingerprint for Android or an apple password for iOS.
Secure card information by using VGS (Very Good Security) to show the card information for the customer.
Step 3: Make a model of your idea.
How well a product does depends on how many times people use it. One of them is making a sample. It’s a more basic version of the final result. It should have these things:
- How it works
- Making an app
- How an app works
In terms of how well it works, how stable it is, and how it looks, the prototype is a long way from the final result. It lets you see if your idea works. You can get input, figure out what works and what doesn’t, and make changes based on that. So, you should always build a sample so you can test how well your mobile banking app works, how it looks, and how it works.
Step 4: Plan the UX and UI
So, during this process, the design team gets ready for the work by using the information gathered from the study, user interviews, and feedback on the prototype. One of the benefits of the mobile banking app is that it can help you create an interface that is easy to use. It will also help the user get over his or her fear of sending a large amount of money. It can be helpful to give an app that is easy to use.
Step 5: Put together the app
So, you have to choose the development framework before you can start the development step. Things need to be made very clear. Let’s say you’re making an Android or iOS app for banking. In that case, you should choose native app development over react native because native app development is better.
An iOS-based mobile game needs the iOS SDK, Swift, and Xcode technology stacks.
You can use Java/Kotlin, Android Studio, and the Android SDK to make a mobile banking app for Android.
Step 6: Add third parties.
Third-party integration is the last step that needs to be taken before the top mobile app can be released. But have you ever asked yourself why you need one? Using third-party services can make the flow of an app easier to use and help keep customers. When choosing a third-party integration, you must make sure it is stable, actively backed, and safe.
Step 7: Test Before Putting Out
So it’s important to do this process before the main release. Before putting the app on the market, it should be tried out by more than one person. This will help you figure out what needs to be changed or added. It will be possible to make changes to it. Also, they can understand the problems that people run into when they use the product so that they can be fixed ahead of time.
Step 8: Let go. Keep up. Do better
So we’re finally at the end of the creation process. You are finally going to let the real people use the main app. It’s good to hear. But your team still has a lot to do. After putting it on the market, the people who made the mobile banking app need to pay attention to the real problems and market events. As the market grows, new needs will come up from the users, and the company will have to add new features and keep an eye on everything that can be changed or added as the market grows.
What Technology You Need to Make a Banking App
Depending on which platform you choose, you may need some of these tools to make a banking app.
|Cross-Platform Development||Hybrid App Development||iOS Development||Android Development|
|Flutter||Cordova/ Phone Gap||Swift||Kotlin|
|React Native||Ionic||Xcode IDE||Java|
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The top five problems with making mobile banking apps
Authentication by biometrics
When you make a mobile banking app, you work with a lot of private information. When working on this kind of financial project, you need to put a face and touch Id authentication in place. But if you think it’s easy, you’re wrong. Making things work with Android phones takes a lot of hard work. So the process can take a lot more time than planned. Since you are working with sensitive user info, you can take as much time as you want.
Checking for KYC
KYC (Know Your Customer) verification is another tricky part that banking app writers have to deal with. It makes sure the person is who they say they are in a certain bank branch. They have to be very careful about verifying the users’ information when they use your app or when they start using it. Another problem is that it can be hard to find good risk experts. So it takes a lot of work to find one.
Integration of Third Parties
This can be a time-consuming job, since merging with a third party can be hard and is sometimes done at the last minute. It will also slow down growth. The engineers must use the moked data until the work of the third party is finished. It can also handle the two or three extra runs needed to finish the feature. So, you need to plan for this in advance and in the right way.
Needs That Change Quickly
So, if you are making a mobile banking app, you will need a lot of patience and the ability to change your mind. As the fintech market is growing so quickly around the world. You have to take into account the size and number of changes and updates that will need to be made to the program after implementation. So, this can be hard for you when you’re making the mobile app and getting paid for it.
Rules of the law
This is the last problem that will need to be solved when making the mobile app. When you make a mobile banking app, you have to pay attention to a number of guidelines. You need to pay attention to the following: PCI DSS, CCPA, GDPR, and PSD2. All of these are used in different places around the world.
How much it costs to make a mobile banking app
For instance, the cost of making a banking app can start at $10,000 and go up to $300,000, based on how you build it. The price of an application may change based on how many features it has. How much the app costs and how much it goes down in price will depend on how complicated it is. The amount of expertise of the people on the development team you are working with may be different, which can also affect it. The price will vary on how many extra features, custom designs, or integrations are used.
How AI is Changing the World of Banking?
- Better Service for Customers
Chatbots and virtual assistants that are driven by AI can help customers right away and in a personalized way, answering questions and solving problems 24/7. These systems can understand normal language, which makes it easier for people to talk to each other and makes customers happier.
- Insights Based on Data
AI programs look at huge amounts of data to find useful information. Banks can use this information to figure out how customers act, what they like, and what is going on in the market. This lets them offer customized financial goods and services.
- How to find and stop fraud
AI uses complex algorithms to find fraudulent actions in real time. It finds patterns and behaviors that don’t make sense. This helps banks protect their customers’ accounts and activities from cyber threats.
- Credit scoring and figuring out the risk
AI makes credit scoring more accurate by taking into account a wider range of factors than standard credit history. This method helps people with little credit background and small businesses that want to borrow money.
- Trading by algorithms
AI-driven algorithms help investment banks make difficult trading decisions at speeds that have never been seen before. These systems look at market data and make trades, so investment plans can be improved.
- Advice on your own finances
AI algorithms look at a customer’s finances and goals to give them personalized investment help and financial planning. This makes wealth management easier for a wider range of people to access.
- Back-end processes that can be automated
AI simplifies repetitive tasks like data entry, document processing, and following rules, which frees up people to work on more important tasks.
- Analytics for the Future
AI is used by banks to predict market trends and changes in the economy. With this knowledge, portfolio management and risk assessment decisions can be made better.
- Compliance with Anti-Money Laundering (AML)
AI helps AML by analyzing huge amounts of data to find suspicious transactions and make it easier to meet regulatory standards.
- Authentication by voice and biometrics
AI-powered authentication methods, like voice and fingerprint recognition, make security better because they are more reliable and easier to use than standard password-based systems.
- Checking out a loan
AI looks at a wider range of factors when evaluating loan applications, which leads to faster and more accurate underwriting choices.
Chatbots for Onboarding Customers: AI-powered chatbots speed up the process of onboarding customers by helping users through the steps they need to take, cutting down on paperwork, and making the whole experience better.
- Robotic advisors
These platforms are driven by AI and offer automated investment advice and portfolio management. They are good for investors who are tech-savvy and have smaller investments.
- Analysis of Feelings
AI is used by banks to look at how people feel about financial markets and companies on social media and in the news. This information helps them figure out how the market feels and make smart choices.
- Keeping with the rules
AI helps keep track of and make sure comply with ever-changing financial rules. This lowers the risk of getting fined because of a mistake.
How can AI be used in banking applications?
- Specify goals and use cases
Figure out the exact goals you want to reach with the help of AI. Outline the use cases you want to handle, whether it’s personalized customer recommendations, fraud detection, risk assessment, or chatbot support.
- Collecting and preparing the data
Gather accurate, complete, and well-organized data from different sources within your bank that are important and useful. This info will be used to teach AI models how to work. Privacy and protection of data should be a top priority at every step of this process.
- Pick AI Technologies.
Choose the right AI tools based on how you plan to use them. This could include supervised and unstructured machine learning, natural language processing (NLP), computer vision, and other things. Choose whether you want to build your own models or use models and APIs that have already been trained.
- Development of Models and Training
If you’re making unique models, use the collected data to build and train them. For example, if you’re setting up a system to find scams, you should train your models on data from past transactions. Adjust models often to make sure they stay true and useful over time.
- Getting Applications to work together
Add AI models to the banking apps you already have. This could mean working with your development team to make sure that AI functions fit in smoothly. For instance, you could add a robot to your mobile banking app to help customers right away.
- Checking and Making Sure
AI-integrated features should be thoroughly tested to make sure they work as planned. Test for correctness, speed, ability to grow, and safety. Use real-world examples and edge cases to test how well the AI works and make any changes that are needed.
- Keeping an eye on things and making improvements
AI systems need to be watched all the time so that strange things or a drop in performance can be found. Set up ways to track how well the model is doing and get comments from users. Update and improve models regularly so that they can keep up with changing customer wants and changing data patterns.
How can Appic Softwares help you make a better mobile app?
Here is a great way to deal with all of the problems listed above. Appic Softwares is the best company out there that makes mobile apps. We combine your ideas with our experience in banking app development services to make applications that are interesting, scalable, and meet all of your needs. Our skilled and experienced team can help you get the most up-to-date technology for your business so it can do better than its competitors.
Appic Softwares has more than 250 workers, and more than half of them are great professionals with years of experience. We have worked on mobile app creation projects before and know how to make solutions that really work. You can also have the app made to fit your needs and add features that will make it stand out.
Last Things to Remember, to Choose the Best!
For users to have a smooth and safe experience with mobile banking software, it needs to be carefully planned and thought out. By following best practices and keeping up with new security measures, developers can make mobile banking apps that are reliable and useful. As the need for mobile banking grows in the coming years, these apps will become even more important to make.
If you want your app to be successful and bring in the expected return on investment, you should work with a mobile app development company that has the skills and knowledge to finish your project.
If you know something new and creative about how mobile banking apps can be made, please share it in the comments part below.
Question That Gets Asked Often
- Do you make special banking apps for mobile devices?
Yes, you can meet with our team to talk about your ideas for a custom mobile banking app. They can help you fill out the application with the things you need. The most skilled and experienced mobile banking app developers work for Appic Softwares.
- How long does it take to make a unique banking app for a mobile phone?
So, the time it takes to make depends on the features and customizations that the people want. Still, with the help of our well-qualified and experienced mobile banking app developer, you can have your MVP ready in 6 to 8 weeks and move on to the other process.