Custom Chat Integration Services

To assist your customers in instantly communicating with you, or with each other, Appic Softwares provides chat integration services. The integration will be fully customized per your brand to scale up customer experience.

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Why Do You Need To Integrate Chat In Your Software?

Integrating chat into your software will allow users to swiftly communicate their queries or interact with other members of the app. You can even run sales campaigns through the chat functionality. Down below we have listed 3 reasons why you should have a chat functionality in your store:

Custom Chat Integration Services

Communication

It's simple to share text and multimedia messages, hold audio and video chats, and communicate with friends, family, and coworkers.

Custom Chat Integration Services

Customer Service

It's simple to share text and multimedia messages, hold audio and video chats, and communicate with friends, family, and coworkers.

Custom Chat Integration Services

Sales

Connecting with customers with an instant messaging app is highly recommended. Fast, clear, and comprehensive communication is ensured, leading to a pleasant shopping experience.

Custom Chat Integration Services

Communication

It's simple to share text and multimedia messages, hold audio and video chats, and communicate with friends, family, and coworkers.

Custom Chat Integration Services

Customer Service

It's simple to share text and multimedia messages, hold audio and video chats, and communicate with friends, family, and coworkers.

Custom Chat Integration Services

Sales

Connecting with customers with an instant messaging app is highly recommended. Fast, clear, and comprehensive communication is ensured, leading to a pleasant shopping experience.

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Our expert app developers crafts seamless, high-performance apps that blend innovation with functionality, creating tailored experiences for your users. From concept to launch, we ensure every app meets the demands of today’s fast-evolving digital landscape.

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Integration Process Followed By Us

Here is the process of integrating chat functionality in your software. We follow agile integration strategy which provides seamless usage of chat

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Custom Chat Integration Services

Compatibility Check

Our developers will be conducting a thorough check of your site's requirements before integrating Chat into your store.

Custom Chat Integration Services

Begin Integration Process

Once we have selected the team that best suits your tech stack, we will next move forward with integrating Chat into your platform.

Custom Chat Integration Services

Maintenance & Support

You can even hire dedicated developers from us on an hourly basis and let them manage your store’s maintenance.

Custom Chat Integration Services

Will Choose A Method Of Integration

Up next, we will cross-check your tech stack and then decide on a team that will carry out the integration process.

Custom Chat Integration Services

QA And Testing

After the integration is completed our QA will test for bugs and make sure it’s bug-free.

5+ Years Of Chat Integration Experience

We have assisted several clients across industries such as Ecommerce, Fintech, Social Media platforms, and more with custom Chat integration, allowing them to upscale their customer experience. Our team of front-end and back-end developers can assist you in integrating a custom chat functionality that can assist you in increasing sales, providing customer support, or even creating a community for your customers.

Custom Chat Integration Services

Why Should Digital Payments Be
A Part Of Your Store?

Custom Chat Integration Services

If your clients have a query they can quickly resolve it using the chat functionality and continue their journey.

Custom Chat Integration Services

As all the queries of your customers are getting resolved there will be no communication barrier which will reduce the product return rate in your store.

Custom Chat Integration Services

Chat functionality will assist you in easily sharing or getting files like product images which reduces product return or allows you to check if the product is fine before accepting the product return request.

Custom Chat Integration Services

Through this customers can interact with each other and solve their queries. This reduces your customer support efforts.

Features We Can Integrate Into Your App

Your goals will determine the features you require from messaging software. Because of this, feature development is essential since it will affect other elements like time, money, and technology stack. Our staff is prepared to assist you in identifying things that can wait till later and including the essential elements you truly need.

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Messages

The main purpose of any conversation software is this feature. It should be possible for users to text each other, change their messages as needed, and search chats and messages for the information they require. Smooth, rapid messaging is essential.

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Audio and Video Calls

Chat apps with phone integration are becoming more and more popular. Users can communicate in real time and save money on cell calls. Additionally helpful is group phoning, particularly for social groups and business teams.

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Group Chats

Group chats allow users to stay in touch with their friends and loved ones, just like group calls do. Colleagues can talk about significant issues, pals can share amusing videos and memes, and family members can interact across time zones and distances.

fraud-prevention

Stickers

Even the most basic message is made more enjoyable by amusing, poignant images. They make it easier for people to express their feelings, which makes the conversation more vibrant. Additionally, people may find your customized stickers to be a desirable feature.

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Cloud storage and backup

Everyone wants to always be able to access their messages, but nobody likes when their device is overloaded with cache. Without taking up any of your important storage space, cloud storage makes all of your files and texts accessible from any device.

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Chatbots

Chatbots improve the usability and intuitiveness of chat programs. They can assist companies with marketing initiatives and take on monotonous duties for the team. Additionally, chatbots with intelligent or automated responses can be used.

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Security And Privacy

Guaranteed data security is now a major factor in users' decision to use a messaging service. Advanced encryption makes your app trustworthy by preventing hackers from accessing private data.

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Voice and Video Attachments

It should be possible for your messenger to transmit any kind of attachment, such as papers, videos, audio files, maps, and other specially designed attachments that are pertinent to a specific chat app scenario.

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Link Preview

Customers will be ecstatic when you use this function. A messaging software displays a brief sample of a page with a title and some text or image when someone sends a link to another user.

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Statuses And Typing Indicators

Another addition to a chat app's user-friendliness is the ability to display status updates to users. Message statuses such as "sent," "seen," "read," and "edited" should be visible to users so they can determine whether the person on the other end is typing or not.

Total revenue of mobile apps is expected to grow at a CAGR of 9.27%, and it is estimated to reach $614.40 billion by 2026.

Thus if you are planning to digitalize your services then it’s the right time. Consult Our App Developers!

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As a dedicated app development company we leverage latest technologies that bring out the best out of your idea.

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FAQ's

Integrating chat in your store can help you provide swift support to your customers and can also assist you in increasing sales.

The cost of integrating chat totally depends on your tech stack and the UI/UX customization you want to have in your store. Moreover, you can even hire dedicated developers from us at just $15/Hr and you can manage the integration.

The time depends on your tech stack. However, most of the time would be consumed when we will be carrying out your customization.

Here are the advantages of chat integration:
  • Real-time communication
  • Faster support
  • Improved productivity
  • Little or no barrier to communication
  • File storage and sharing
  • The highest conversion rate

Here are the reasons to choose us:
  • Verified expertise
    We're prepared to demonstrate chat apps that we've developed for esteemed customers.
  • Superior coding
    Our chat app developers provide well-examined and tested solutions.
  • Suggested by former customers
    Clutch and GoodFirms have evaluated us as a 5-star software development company.
  • Fantastic design
    The conversation software will be made incredibly visually appealing for users by the UI/UX design team.

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