As per research, the automotive repair industry is growing at a CAGR of 7.6% for 2022-2031 and the revenue is estimated to reach $1656+ billion by 2023. Although with such high growth, this industry still lacks highly organized players. 

Thus, if you are planning to launch a business around car service and are looking for a guide on how to start with it, then you are at the right place. Here we have mentioned a complete guide on how to start a car service business, what features you can include in your app, and how to make your app successful. 

Let’s check the content in this article-

How To Start A Car Service Business?

Here are three steps that you can take to kick-start your car service business- 

  • Conduct A Competitor Analysis

This is a very crucial step that enables you to learn the pain points of your competitors. Conducting a competitor analysis will help you gain the reason why customers might be looking for an alternative and what are their weak points.

You can use this data to create a unique selling point for your business that customers are always looking for. Some ways by which you can collect this data is through- 

  • Reading customer reviews on various platforms (Google, Trustpilot, G2, etc.)
  • Going through their social media
  • Sending out surveys 
  • Creating A Digital Presence

The next important step in creating a car service business is to create a digital presence. This step helps you build trust among users which creates a brand. Some ways by which you can create a digital identity are- 

  • WebsiteA website allows you to easily showcase your services and products to your customers. The website also helps you to gain traffic on google and allows you to sell more products through it. 
  • Mobile AppAs most customers nowadays rely on mobile phones for everything, thus creating a mobile app will help you increase sales. A user-friendly and eye-catching app will reduce your churn rate and drive more traffic.
  • Social Media: Social media is another way to go viral and build a brand quickly. Keeping a quirky approach will help you gain more followers and you can redirect them to your app or website. 

To build a website or mobile app, look for a company that can help you create a feature-loaded application at the best price. 

  • Reach Out To Car Service Providers

Your business won’t only run through happy customers, you should also focus on providing better services to your dealers. This way the chances of them providing high-quality to your customers will also increase. 

Reach out to the dealers, inform them about your services and the benefits that they will gain by partnering with you. 

Top 3 Car Service App Features

The top 3 features that you can include in your car service app are- 

  • Pick-up and dropoff facility- A feature that makes car service easy for your customers it allows them to get their car repaired with ease. Integrating the app with a GPS tracker will help the pickup agent easily collect the car/bike from the customers’ doorstep. 
  • Service Process- Through this feature, the customers would know what service procedure their vehicle is going through and will be updated at every new step. This can help you create a transparent environment between your customers and the service dealer. 
  • Product listing- This feature allows you to list products and sell them in your store. You can create different categories like engine oil category, car wash products, and so on. If you have a high stock of 2nd hand products that can be used, you can list them as well and generate revenue through it. 

We Created A Car Service App: City Of Cars (COC)

Car service app project

Steps To Create A Successful Car Service App

how to create a successful mobile app?

Following the trend, here we have listed 3 ways by which you can create a successful service app-

  • Create an easy-to-surf interface for your application so that your customers can use it trouble-free. 
  • Provide robust customer support and ensure no customer complaint is left unheard. 
  • Omnichannel marketing and customer support should be in your strategy. 


Now, in the end, we hope that through this post you were able to gain some fresh knowledge on car service app development. However, if you are looking for a car service app development company, then you should check out Appic Softwares. 

They have an experienced team of developers that can use various technologies like Angular, React, Flutter, AI, and more to launch your feature-loaded application in no time. Additionally, they are currently running a program through which you can create a free prototype of your application. 

So, what are you waiting for?

Contact us now!