How To Create Custom Order Status In Adobe Commerce?

Do you know that Adobe Commerce (formerly Magento) generated $224 billion in global ecommerce sales in 2020? This impressive statistic showcases the rapid growth and strong capabilities of the platform—making it a preferred choice for businesses and those partnering with an experienced Adobe Commerce Development Company.

If you’re exploring ways to create a custom order status in Adobe Commerce, you’re in the right place. In this guide, we’ve outlined the steps you need to follow, along with additional helpful insights to make the process easier and more efficient.

What Is Adobe Commerce?

Adobe Commerce is an ecommerce development platform that uses AI and advanced data-sharing capabilities to launch a marketplace. It supports both a B2C and B2B marketplace and also provides end-to-end solutions to merchants.

Steps To Create Custom Order Status In Adobe Commerce

Create Custom Order Status

Source:https://experienceleague.adobe.com

On the Admin sidebar navigate to Store>Settings>Order Status.
Now on the top right corner click on Create New Status.

Source:https://experienceleague.adobe.com

Update order status information section- Enter a Status Code for reference. Remember that the first character has to be between (a) and the rest can be a combination of letters and numbers.

Now enter a label that identifies the status setting in both the store setting and Admin.
Inside the Store View Specific Label section, you need to enable the labels that are required for different label views and click on Save.

Assign An Order Status To A State

On the order status page, click on Assign Status To State.

Source: https://experienceleague.adobe.com/

Now you need to update the Assigned Information Section, to do that follow the below written steps-

The first step is to choose the Order Status that you wish to assign. Choose them under the category of the status label.
Now set the order status to the right workflow setting where the order status must bel
ong.
At last, you need to select the “Use Order Status Bar as Default” checkbox.

If you want this status visible from the storefron
t then you need to select the “Visible On Storefront” checkbox.

Source:https://experienceleague.adobe.com

Set Notification Of The Order Status

In your Admin sidebar go to Stores>Settings>Configuration.
Now on the left side panel click on Expand the Catalog and choose RSS Feeds under it.

Source:https://experienceleague.adobe.com/

In the Order section click on the Order section and enable the Customer Order Status Notification and lastly click on Save Conf.

Different Types Of Order Statues With Their Codes

Here is a list of different order statuses and what that means-

Order Status	Status Code	Meaning
Processing	Processing	When the order is in the state of processing.
Suspected Fraud	fraud	If your order is marked as fraud then that means the order invoice has not been issued and the confirmation email is also not sent.
Pending Payment	pending_payment	This code is shown when a customer is redirected to your payment gateway but no payment is made.
Payment Review	payment_review	When the payment is made PayPal reviews the payment.
Pending	pending	No shipment or invoice has been initiated.
On Hold	hold	This status is assigned manually when you put an order on hold.
Open	STATE_OPEN	The order and status memo are still open and require further action.
Complete	complete	The order is completed and the customer has paid.
Closed	closed	The order was assigned a credit memo and the customer has received the return.
Paypal Canceled Reversal	paypal_canceled_reversal	PayPal has canceled the reversal.
Pending PayPal	pending_paypal	The payment has been made but PayPal is still processing it.
PayPal Reversed	paypal_reversed	PayPal has reversed the transaction.

Conclusion

Now, in the end, we hope that through this post you were able to create custom order status in Adobe Commerce. If you still have some doubts then you can scroll down and click on any of the contact info and we will be there to help you.

However, if you are looking for an then you should check out App Development Company. We have an experienced team of Adobe Commerce developers who can help you with integration, migration PWA development, and more.

We can even help you with Adobe Commerce Mobile app development which allows you to sell more items from your store and generate higher revenue.

B2B E-commerce Development: Cost, Tech Stack, And More 2025

What Is Adobe Commerce?

Steps To Create Custom Order Status In Adobe Commerce

Create Custom Order Status

Source:https://experienceleague.adobe.com

On the Admin sidebar navigate to Store>Settings>Order Status.
Now on the top right corner click on Create New Status.

Source:https://experienceleague.adobe.com

Update order status information section- Enter a Status Code for reference. Remember that the first character has to be between (a) and the rest can be a combination of letters and numbers.

Now enter a label that identifies the status setting in both the store setting and Admin.
Inside the Store View Specific Label section, you need to enable the labels that are required for different label views and click on Save.

Assign An Order Status To A State

On the order status page, click on Assign Status To State.

Source: https://experienceleague.adobe.com/

Now you need to update the Assigned Information Section, to do that follow the below written steps-

The first step is to choose the Order Status that you wish to assign. Choose them under the category of the status label.
Now set the order status to the right workflow setting where the order status must bel
ong.
At last, you need to select the “Use Order Status Bar as Default” checkbox.

If you want this status visible from the storefron
t then you need to select the “Visible On Storefront” checkbox.

Source:https://experienceleague.adobe.com

Set Notification Of The Order Status

In your Admin sidebar go to Stores>Settings>Configuration.
Now on the left side panel click on Expand the Catalog and choose RSS Feeds under it.

Source:https://experienceleague.adobe.com/

In the Order section click on the Order section and enable the Customer Order Status Notification and lastly click on Save Conf.

Different Types Of Order Statues With Their Codes

Here is a list of different order statuses and what that means-

Order Status	Status Code	Meaning
Processing	Processing	When the order is in the state of processing.
Suspected Fraud	fraud	If your order is marked as fraud then that means the order invoice has not been issued and the confirmation email is also not sent.
Pending Payment	pending_payment	This code is shown when a customer is redirected to your payment gateway but no payment is made.
Payment Review	payment_review	When the payment is made PayPal reviews the payment.
Pending	pending	No shipment or invoice has been initiated.
On Hold	hold	This status is assigned manually when you put an order on hold.
Open	STATE_OPEN	The order and status memo are still open and require further action.
Complete	complete	The order is completed and the customer has paid.
Closed	closed	The order was assigned a credit memo and the customer has received the return.
Paypal Canceled Reversal	paypal_canceled_reversal	PayPal has canceled the reversal.
Pending PayPal	pending_paypal	The payment has been made but PayPal is still processing it.
PayPal Reversed	paypal_reversed	PayPal has reversed the transaction.