One of the sectors in the US and around the world with the highest resource requirements is healthcare.
The median hourly wage for physicians and other skilled healthcare professionals in the United States is approximately $100, making them some of the highest paid workers in the country (as estimated for family practice physicians in 2021).
Hospital surgeons may earn between $150 and $230 per hour, or even more, based on their specialty, area of practice, and credentials. It’s not cheap to keep up such a large medical workforce!
Failed clinical workforce management or medical staff scheduling can be very painful, resulting in excessive administrative costs and adding a wild element of unpredictability to medical facilities’ financial reports.
Furthermore, medical errors, insufficient workloads, and staff fatigue can result from unbalanced staffing in the healthcare industry. Software for scheduling and managing medical staff is one of the best ways for hospitals and clinics to handle administrative difficulties.
- Medical Staff Management Software: Healthcare Workforce Issues’ “Swiss Army Knife” Solution
- The Advantages of Software for Medical Staff Management and Scheduling
- Challenges Associated With Medical Staff Management & Scheduling Software
- Modules/Features of Medical Staff Management Software
- How to Design Medical Staff Scheduling Software Architecture
Medical Staff Management Software: Healthcare Workforce Issues’ “Swiss Army Knife” Solution
- Cutting back on administrative overhead is essential for modern healthcare IT operations.
- In order to reduce workforce management administrative expenses, you ought to:
- Ensure that medical staff resources (nurses and physicians on shifts) are allocated as efficiently as possible.
- Limit the working hours of medical personnel to prevent overwork.
- Ensure that patient appointments with medical specialists are managed accurately to avoid wasting time.
- Ensure that your scheduling procedures comply with US laws and regulations.
Why Is Software Development for Medical Staff Scheduling Important?
In the US, more states and localities are passing so-called predictive scheduling legislation (e.g., Emeryville, CA’s Fair Workweek Ordinance or Seattle’s Secure Scheduling). With this change, a number of workforce scheduling requirements are enforced, including the provision of work schedules at least 14 days in advance and the support of the employee’s right to decline any hours that were not initially scheduled.
Penalties may apply for scheduling policy violations. Read EDI in Healthcare: Privacy with Less Paperwork to find out more about HIPAA legal requirements.
A medical staff scheduling software solution that combines digital timetables and calendars with online access and notification capabilities can help you handle these difficulties.
Hospital administrators can also integrate time management tools like calendars and time-shift visualizations with HR procedures like hiring, managing sick leave, onboarding, time-tracking, payroll, and more with an HR-focused component, commonly referred to as medical staff management software.
The Advantages of Software for Medical Staff Management and Scheduling
You may create precise medical shift schedules and distribute them to hospital and clinic staff members by using software solutions for staff scheduling and management in the healthcare industry.
Creating your own healthcare staffing software is one of the best ways to get highly specialized staffing/scheduling features.
In this manner, medical service providers can minimize features that don’t meet their particular needs and choose only the functionalities they think are useful.
Healthcare providers can perform the following tasks using the personalized features of their own staff management system:
- Make the best use of the time spent working by medical staff.
- Control the times and assignments for medical appointments to avoid scheduling errors.
- Determine the need for more staff and the scarcity of particular categories of medical professionals and specialists.
- Allow hospital/clinic staff to request time off, switch shifts, manage sick and maternity leave, and facilitate numerous other scenarios in a centralized manner so that no details are lost. Ensure that medical staff has 24/7 access to work schedules and timetables.
- Immediately adjust staffing levels and oversee the handling of unexpected shift modifications or staffing shortages.
- Determine work hours accurately and compensate healthcare workers accordingly.
- Minimize the amount of employee concerns and requests (time-off requests, etc.) that might have been inadvertently ignored.
Public health organizations benefit from each of these useful characteristics:
Making Knowledgeable Staffing Decisions
It doesn’t take a lot of time or effort for hospital managers to produce analytical insights and reports. Clinical data mining can be carried out by custom solutions, highlighting all scheduling conflicts, conflicting appointments, insufficient workloads, uncovered shifts, and other common staffing problems.
Increased Employee Morale and Satisfaction
Doctors are also human. Your personalized medical personnel management and scheduling software will provide you additional tools to enforce polite staff policies and prevent administrative misunderstandings and mistakes (like forgotten employee requests). By implementing such policies, healthcare facilities and hospitals can enhance employee churn rates and staff turnover, thereby enhancing their image as ethical employers.
Medical facilities usually have to spend a certain amount of money on the development of medical staff management software, but these expenditures pay for themselves rather quickly. This is because fewer staff scheduling errors lead to better patient interactions: fewer timeslots that remain empty, more effective appointment rescheduling in the event of cancellations, more skillful planning of medical staff workloads—and, naturally, a decreased chance of penalties or fines resulting from breaking predictive scheduling laws.
Sensible Distribution of Healthcare Workers
It’s no secret that there is a severe shortage of healthcare professionals in the American public health system at the moment. This emphasizes how important it is to pay close attention to staff performance, planning, and resource allocation in the healthcare industry to ensure that no important staff time is lost or improperly handled. Medical staff management software makes it simpler to modify schedules in response to unforeseen circumstances, such as pandemic outbreaks requiring more resources, employee absences, emergency situations, or abrupt shift swaps.
Transitioning to Paperless Transactions
Stacks of unmanageable paper, such as timetables, rosters, appointment spreadsheets, and calendars for medical staff, are out of date and ought to be removed from all medical workflows. You can rethink optimization procedures and get rid of inefficiencies caused by antiquated paper workflows with custom medical staff management software. Read about the development of patient electronic data capture solutions if you’re interested in learning more about paperless technology.
Reduced Calls and Emails of Confirmation
There’s no need to manually email or call managers or staff to discuss scheduling changes. When used properly, interactive, electronically visualized medical staff schedules drastically cut down on communications (by 80–90%).
Challenges Associated With Medical Staff Management & Scheduling Software
What problems does hospital staff scheduling software have?
When developing medical staffing software for your hospital or medical facility, there are a few possible problems to consider. Let’s investigate them:
#1: Inability to schedule access around-the-clock
It’s critical to implement an effective staffing/scheduling system to guarantee healthcare workers’ access to schedules anywhere, at any time. In the event that staff schedules are unavailable, there may be a great deal of chaos as numerous employees attempt to get in touch with their managers to clarify their assignments, appointments, and shifts, or they may go in person to the medical office (even on their days off) to review timetables and schedules that are displayed in staff rooms or hallways.
How can I guarantee accessibility 24/7?
Mobile or web-based technologies can give medical staff members access to their schedules at any time and from any location. A cloud-based solution that provides round-the-clock access to the database can be used to deliver all schedules and timetables.
#2: Problems with visibility and accountability
It’s imperative to provide medical staff members with safe, dependable communication channels so they can be informed about shift changes and/or assignments (for example, two weeks in advance, as required by law). Additionally, role-based hierarchical access rights and restrictions should be established for various staff access levels.
How can problems with visibility be resolved?
Your custom medical staff management system can be integrated with notification features (email, SMS, etc.) to address potential issues with visibility and accountability. When schedules or timetables are modified, a notification event is set off to notify all staff members who are affected.
#3: Differing degrees of computer literacy or tech-access aptitude
Staff members with varying degrees of computer expertise are among the industry’s largest problems. That could develop into a significant obstacle to the adoption of staff scheduling and management software.
Sadly, the fact that not all public health employees—particularly those in the nursing staff—own smartphones or other portable electronics remains true in 2023. Employers are required to provide such devices to their employees if this is the case for any healthcare organizations.
How can software be designed to account for differences in computer literacy?
The problem can be solved by offering training to medical personnel and developing straightforward, user-friendly interfaces that are backed by interactive manuals and advice.
Do you require assistance creating a basic user interface?
You can get assistance with hospital staff scheduling software development from Appic Softwares. We’ll make sure that UI/UX solutions have outstandingly simple and user-friendly features that allow users with varying degrees of IT literacy to quickly become proficient with them. To find out more about our specialized medical software development services, get in touch with us.
#4: Security of healthcare data
This is one of the most important issues since developing medical staffing software requires adhering to HIPAA and other privacy and security regulations. By the way, when developing an application management system for clinical staff, there are local and global healthcare IT security laws and regulations that need to be followed.
Modules/Features of Medical Staff Management Software
- Your medical staffing software should ideally function as a Swiss Army knife for your medical HR staffing and scheduling needs.
- From pre-hire through retirement, your package should be able to handle every stage of the medical employee lifecycle.
- Choosing to have medical staffing software developed specifically for you gives you a great opportunity to customize the modules and features to your exact specifications.
Let’s examine a few possible medical staffing/scheduling solution modules, parts, and attributes:
- A system for tracking applicants (ATS). A module that aids recruiters of medical staff in overseeing the entire hiring process, evaluating the skill sets of various applicants, highlighting their strong and weak points, and keeping track of their application materials. Recruiters in the healthcare industry can make more informed decisions about each candidate thanks to an advanced applicant tracking system (ATS).
- Management of Assessment. A medical staffing module that covers a range of HR assessment procedures, such as testing the knowledge and skills of healthcare workers, evaluating their performance metrics on a weekly and monthly basis, and providing additional information that influences decisions about medical employee compensation, bonuses, and promotions.
- Background investigations in the medical field. This typically functions as a component of the ATS module. It conducts an automated search of applicant data, including criminal records, financial histories, court decisions, and other sensitive matters that might influence the hiring decision, in various public or authorization-protected databases.
- Posting Jobs Automatically. Finding suitable candidates for healthcare positions can be a challenging task for medical staff recruiters, as the market is highly competitive and the need for qualified physicians and nursing staff is constantly increasing. Every job posting must be duplicated for hiring across a variety of job boards and platforms, such as Indeed, LinkedIn, and many more. With just a few clicks and an API-integrated solution, recruiters will be able to post a single medical job on multiple websites simultaneously thanks to an automated job posting feature.
- Interview Timetable Establishment. Typically, this component integrates via API the scheduling and notification features of Google Calendar or comparable solutions with the internal HR processes of the healthcare industry (such as interview planning and tracking). Using this kind of module, HR professionals can quickly access interview histories. Notifications, records, interview status, and other features are also supported.
- Resume Parsing & Search. This feature enables the simultaneous meta-searching of profiles and resumes of qualified candidates on various websites and platforms. Healthcare staff recruiters can use it to select necessary locations and skills, as well as to turn on and off required filter options, in order to simultaneously retrieve search results from multiple websites.
- Employee Scheduling. Medical staffing software includes a shared schedule or timetable that facilitates the coordination of multiple individual physician or healthcare worker schedules. A few different methods of updating schedules should be supported, including manual updates by administrators and/or healthcare professionals and other forms of automated scheduling when necessary.
- Communications with Medical Staff. Healthcare staff members can effectively communicate with their managers and plan their schedules when using an effective medical staff management system. This covers asking for time off requests to be filed and fulfilled, requesting shift trades or swaps, claiming free shifts, and more. With a smartphone, you can easily finish all of these tasks online. Emails, SMS, and push notifications on mobile devices can all be used to share updates.
- Automated Planning or Rebalancing of Staff Schedules. It can be challenging to manually manage the schedules and shifts of dozens or even hundreds of employees in a healthcare organization. Based on intelligent algorithms, an automated staff scheduling feature can create a schedule with employee shifts or realign already-existing ones.
- Payroll and Invoicing Management: Medical staff time tracking is essential because it helps identify overtime and keeps medical professionals from burning out in this day of extreme pressure. It is simpler to compute and pay doctors and nurses when there is verified time/shift information in the system.
How to Design Medical Staff Scheduling Software Architecture
When developing software for medical staffing, follow this algorithm:
- Specify the features that your medical staff management software should have.
- Set up the software components (subsystems) that will be used.
- Determine which software modules need to be created from scratch and which can be provided by API-based integration with current solutions.
- Define requirements for a back-end cloud-based solution and model client/server relationships in the system.
- Determine the front-end specifications (web/mobile platforms, user interfaces).
- Determine whether an Internet of things (IoT) gadget (like tablets with protected access) should be included in your medical staffing solution.
- Create a user-based role hierarchy.
- List every extra feature (like staff notifications).
- Create user interfaces for desktop, web, mobile, and other platforms.
- To complete the project, assemble a group of knowledgeable developers, UI/UX designers, project managers, and quality assurance engineers with experience in the healthcare industry.
By providing a streamlined, effective solution for increased productivity and workforce coordination, our medical staff management and scheduling software promises to transform healthcare operations.
Moreover, if you are looking for a healthcare software development company through which you can hire developers, then you must checkout Appic Softwares. We have an experienced team of developers that can assist you to build a medical software. You can even hire dedicated developers from us and let them manage your billing software.
So, what are you waiting for?