Upwork V/S Fiverr: A Complete 2024 Comparison ⋆ Appic Softwares

Upwork V/S Fiverr: A Complete 2024 Comparison

Upwork V/S Fiverr

Do you know the global freelance market is worth $3.39 billion? If you’re one of the 10 million employees who are thinking of working for yourself, or if you’re a business owner in need of assistance, you may find it difficult to identify the ideal candidate through networking and marketing. You could have fewer possibilities in your local area for freelance work and traditional working methods.

No matter where you are in the globe, work marketplaces like Upwork and Fiverr are excellent resources for finding opportunities and high-caliber freelancers. These platforms connect people with diverse skill sets to paying clients by bringing them together. Geography no longer limits access to specialists and high-quality jobs.

A number of variables, such as your project requirements, financial constraints, and job preferences, will determine which labor marketplace is best for you. However, you should definitely give this blog a read before moving further:

Outsourcing V/S Freelance: Pros & Cons To Consider

Here are the topics present in this blog:

What Is Upwork?

The Upwork platform allows you to work as a freelancer, a client, or both.

Customers use Talent MarketplaceTM to post job openings, Project CatalogTM to buy services, and freelancers to work for them.

One of the more than 90 services offered by freelancers on Upwork is graphic design or copywriting. Connects allows them to submit proposals for freelancing projects that clients have posted. In Project Catalog, freelancers can also showcase one-time services they offer for sale, such as logo design.

Once you’ve found the appropriate fit, reaching a consensus is as easy as pressing a button. Upwork has all the resources you require to handle hiring, sourcing, project management, billing, and payment. This comprises:

  • Fixed-price or hourly billing
  • Project benchmarks
  • Portfolios and biographies of freelancers
  • Evaluations and references
  • The Virtual Talent BenchTM
  • Direct correspondence
  • Calls in audio
  • Video calls with Zoom
  • Using Calendly to schedule meetings
  • Contracts and proposals
  • tracking of time
  • Automated billing
  • Advance payments
  • Payment Security
  • Working together as a team
  • Assistance from qualified Talent ScoutTM recruiters

Using the Project Catalog or Talent Marketplace on Upwork is free of charge upfront. Customers pay a 5% processing fee at the time of purchase; however, certain American customers who use ACH bank transfers can qualify for a 3% discount. Additionally, upon receiving their profits, freelancers are required to pay Upwork service fees, which vary from 5% to 20% and are determined by the total lifetime worth of the freelancer’s work with a single client. This charge decreases with the length of time that a freelancer and customer collaborate.

For major enterprises searching for an alternative to the conventional staffing model, Upwork also has an enterprise tier. Services offered by Upwork Enterprise include:

  • A committed program success manager and account manager
  • Expert-vetted, hand-selected talent pools of vetted, reliable independent contractors
  • validated employment records
  • Access to agencies paid talent, and independent contractors
  • Worldwide Worker Classifications Service
  • Users of accounts indefinitely
  • contracts that are specific to your company’s demands
  • Upwork can be used for one-time tasks or to establish enduring connections for continuing employment.

What Is Fiverr?

Fiverr designates freelancers as “sellers” and clients as “buyers”. It allows you to sign up as a merchant, a customer, or both.

Fiverr freelancers who package services, or “Gigs,” and put them for sale are called sellers. Some sellers are also able to reply to assistance inquiries from buyers.

Customers peruse and buy gigs from vendors. Additionally, buyers can make a request for assistance or get in touch with vendors for a tailored gig.  

Three Fiverr tiers exist:

The primary Fiverr marketplace is Fiverr Pro, an application-only directory for experienced independent contractors Fiverr Business, offers premium gigs in niches tailored to businesses

The Fiverr platform provides its users with a number of tools and functionalities, such as:

  • Profile pages
  • Talent reviews
  • Direct messaging
  • Escrowed payments
  • Customized Gig quoting

The basic features of Fiverr are available without charge at first. Rather, merchants give Fiverr a fixed 20% fee on all sales. A minimum 5.5% fee is paid by buyers for each transaction.

Fiverr gigs are one-time purchases by default. Although you can’t fully use the Fiverr Gig model to support ongoing labor (like employing a social media specialist for five hours a day for a year), you can use gig milestones or repurchase gigs to extend contracts in some ways.

Upwork V/S Fiverr: For Hiring A Freelancer

On Upwork and Fiverr, business owners can find skilled independent contractors with a diverse range of competencies. Every platform has a different procedure and set of available options.

Once your business has registered on Upwork, you can choose to either publish a job or go through the ready-made services in the Project Catalog. We will present you with highly qualified freelancers who would be a good fit for the project if you create a job description. You can wait for other freelancers in the Talent Marketplace to submit proposals, or you can extend an invitation to them to apply. Our Talent Scout team will help you identify the ideal freelancer for your project and will provide you with a selection of qualified applicants in three days. On Upwork, hiring a freelancer takes three days on average.

You must look through the gig listings on Fiverr or create a help request. Clients of Fiverr Business can receive extra assistance from a success manager.

While you can view every freelancer on Upwork at any moment, this isn’t the case with Fiverr. To find the ideal people and gigs for your purposes, you might need to use Fiverr, Fiverr Pro, or Fiverr Business.

Other distinctions between hiring freelancers through Fiverr and Upwork are as follows:

Upwork Fiverr
Types Of Freelancers
  • Found in more than 180 nations
  • more than 10,000 skill sets available while operating across 12 industry verticals
  • More than 70% are college graduates.
  • Over 20% of people hold a postgraduate degree.
Over 500 skill sets are accessible in nine different industry verticals.
How You Can Find A Freelancer?
  • Post a position and get offers.
  • Examine the Project Catalog
  • Examine the vendor profiles and available gigs.
  • Send in a help request
Hiring Process
  • Examine proposals or peruse freelancer profiles.
  • Talk to renowned independent contractors
  • Sign a safe contract.
  • Transfer funds to an escrow account.
  • Accept and authorize the work; release the money
Examine proposals or peruse freelancer profiles.

Talk to renowned independent contractors

Sign a safe contract.

Transfer funds to an escrow account.

Accept and authorize the work; release the money

Billing methods (varies by country)
  • Credit card
  • PayPal
  • US bank transfers
  • Credit card
  • PayPal
  • Apple Pay
  • Google Pay
  • iDEAL
  • GiroPay
  • Sofort
  • Boleto
  • OXXO
  • Fiverr account balance
Services Fees
  • 5% processing cost for all transactions (up to a 3% processing fee for certain US clients utilizing ACH bank transfers)
  • $2.95 for each contract start-up fee
  • A 5.5% fee is applied to every transaction.
  • An extra $2 is charged for gig purchases under $50.
Special Features
  • Identity checks are performed on freelancers
  • Bonus excellent independent contractors
  • Bring your own abilities to the table.
  • Work together with other team members.
  • Create a Virtual Talent BenchTM of reliable independent contractors.
  • Specific mobile application for project management and hiring
  • Offer a tip to successful sellers.
  • Work together as a team when utilizing Fiverr Business.
  • Users of Fiverr Business can pay with cash deposits or wire transfers.

Upwork V/S Fiverr: For Finding Work

Once you register as a freelancer on Upwork, you can use Connects to submit proposals and find employment. Additionally, you can sell services in the Project Catalog and receive invitations from clients and Talent Scout recruiters. You will interact with a diverse range of clients, including teams at large corporations and solopreneurs.

You can post gigs and reply to customer requests on Fiverr to find a job.

When searching for freelance work on Upwork and Fiverr, you might notice the following differences:

Upwork Fiverr
Upwork Fiverr
Types Of Clients
  • lone proprietors via major corporations
  • 145,000 users of Upwork spend at least $5,000 annually.
  • lone proprietors via major corporations
  • The typical Fiverr customer spends $205 a year.
Profile badges and seller levels
  • New Seller
  • Rising Talent
  • Level One
  • Level Two
  • Top-Rated Seller
How You Can Apply For A Job?
  • Utilize Connects or accept an invitation.
  • Fiverr does not allow you to apply for freelance employment.
  • Send in a review or a proposal. Requests for Project Catalog
  • Talk to clients about the specifics of the job.
  • Sign a legal contract; record your hours worked and any accomplishments.
  • Send off your work for the client’s approval.
  • Get paid
  • Examine the buyer’s request or purchase.
  • Talk to buyers about the specifics.
  • Complete the task within the allocated time.
  • Get paid
Payout methods (differ by country)
  • Direct deposit
  • Bank transfer
  • US Dollar wire transfer
  • Instant Pay
  • PayPal
  • Payoneer
  • M-Pesa
  • Direct deposit
  • PayPal
  • Payoneer
  • Fiverr Revenue Card
Service Fee
  • 10% Fee
  • 20% fee
Special Features
  • Ten complimentary Connects each month
  • Protection of hourly payments
  • Straightforward agreements
  • Talent Scout is a free program.
  • possibilities selected by hand from talent specialists
  • Removal of feedback
  • Extra insights using a desktop application that automatically logs your time and sends it for client review—the Freelancer Plus subscription
  • Assistance from a success manager through a Seller Plus membership Fiverr Pro (available only upon application)
  • Gigs That Are Promoted

Upwork V/S Fiverr: Key Differences

Whether you register as a customer or a freelancer on a platform, there are a few important distinctions to take into account:

  • Ease Of Use
  • Types of Jobs
  • Security

You might want the freedom to experiment with different work models, or you might have a very particular method of working on contracts. Make sure your workflow is compatible with the platform you select.

Ease Of Use

Before beginning a job, Upwork’s workflow makes sure that clients and freelancers are in agreement. A contract cannot begin for a client without the freelancer’s approval. Additionally, clients and freelancers using Project Catalog have a 24-hour window during which to cancel an order without incurring fees. 

After buying a project, you decide you’d prefer to provide the freelancer an hourly wage.

By mistake, you buy the incorrect project.

After looking into a client request, you determine that you aren’t the most appropriate for their demands.

You are too busy to delete your Project Catalog listings, and you are unable to take on additional work.

After a gig is purchased on Fiverr, it is not as simple to alter its course. A seller’s rating may be lowered for every gig cancellation, even if the customer was the one who canceled.

With Upwork, finding the ideal freelancer or task is also a breeze because of the integrated filtering features that let you arrange results by fields.

Types of Jobs

Upwork offers more than ninety categories across twelve industry verticals. You may locate freelancers and tasks in nine different industries on Fiverr. This is how they contrast:

Upwork Fiverr
Industry Verticals
  • Accounting & consulting
  • Admin support
  • Customer service
  • Data science & analytics
  • Design & creative
  • Engineering & architecture
  • IT & networking
  • Legal
  • Sales & marketing
  • Translation
  • Web, mobile & software development
  • Translation
  • Writing
  • Business
  • Data
  • Digital marketing
  • Graphics & design
  • Lifestyle
  • Music & audio
  • Programming & tech
  • Video & animation
  • Writing & translation

Customers can hire freelancers on Upwork through highly customisable contracts. Working with customers on pre-defined Project Catalog products is another option available to freelancers. Accordingly, the platform is compatible with:

  • one-time tasks
  • ongoing employment as a freelancer
  • Hourly projects and discrete projects with milestones

Freelancers on Upwork also have complete control over their prices, with the option of flat-price or hourly billing.

Clients and freelancers are limited to flat-rate assignments on Fiverr. Whether you use Fiverr Business or the Fiverr marketplace, this is the case.


It is crucial that everyone involved in a labor contract is at ease with the terms of the agreement. This may include taking into account both individual preferences and regulatory needs.

Upwork is very concerned about security. Apart from its safe contracts and payment security, Upwork further

uses multi-factor authentication to ensure the security of every user account.

  • Provides Enterprise session timeouts and single sign-on (SSO).
  • data encryption
  • checks emails and attachments for malware or viruses
  • Confirms client payment methods and freelancer identities

Does it comply with PCI DSS Level 2 for safe payment processing?

Respects CCPA and GDPR regulations

and carry out a comprehensive anti-money laundering program

Any disputes arising from contracts or between clients and freelancers can be handled by the Upwork dispute team. This may consist of:

  • Making a refund request
  • Dispute the number of hours billed
  • Resolution of escrow disputes
  • Unresponsive independent contractors

Fiverr claims that their platform offers:

Data safety

  • secure communications
  • Level 1 compliance with PCI DSS

In addition, Fiverr has a help and support staff to assist with issues relating to the platform or booked gigs.


Now, in the end, we hope that through this post you were able to know which platform between Upwork and Fiverr is a perfect choice for you. However, if you want to hire an offshore developer at a reasonable price then you should check out Appic Softwares. 

We would be managing the developers for you, making sure your day-to-day requirements are meet. 

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